911 Emergency Telephone System Board

Bond County E911 – How It Works

The “E” stands for “enhanced”. (automatically provides the operator with calling telephone No. and address.) 911 is the accepted world wide emergency calling number designed for the purpose of those seeking assistance during emergency situations. (Not to be used for routine inquiries and administrative matters.)

911 simplifies the dialing (calling) process when time is of the essence, and is easily usable by the elderly, youth and handicapped.

As your “911” call is answered, by a trained telecommunicator, the name, telephone number and address immediately appears on a visible screen in front of the telecommunicator answering your call. In Bond County, a map showing the exact location of the calling party also appears on a screen. This feature also applies to cellular telephone calls received in Bond County

Upon the answering of your call, the nature of the call is quickly analyzed and all the emergency responders are immediately dispatched to your needs. The telecommunicator can remain in contact with the caller and with the emergency responder as long as the emergency requires.

Should the caller not be able to complete the call or remain on the telephone, the communicator will immediately dispatch an emergency responder to the address of the calling person.

Should your location not be properly identified with your address, valuable time may be lost while the emergency responders are looking for your location.

Board Members

Bond County Public Safety Answering Points

The Greenville Police Department is the primary Public Safety Answering Point (PSAP), with the Bond County Sheriff’s Department answering the overflow calls. Clinton County Sheriff’s Department is the designated backup PSAP should Greenville and Bond County systems experience any downtime.

These 3 Agencies provide 24 hour 7 day a week coverage to the Citizens of Bond County. The Greenville Police Department is the designated backup agency for Clinton County 911.

Greenville Police Department
618-664-2131 – Administrative Number

Bond County Sheriff’s Department
618-664-2151 – Administrative Number

Clinton County Sheriff’s Department
618-594-4955 – Administrative Number

Directions

The Bond County 911 office is located in basement of the Bond County Courthouse. The Bond County Courthouse is located in the center of the Greenville Town Square.

From Interstate 70 (I-70): Take Exit 45 (Illinois Rt. 127). Travel North on Illinois Rt. 127 through 2 stop lights. Turn right at the next stop sign (intersection of Harris Ave. & Third St.). Travel North to College Ave. (Stop Sign) Courthouse on the right.

From the North: Use Illinois Rt. 127 South to Greenville. At the stop sign (Third St. & College Ave.) continue straight ahead to Courthouse.

From the South: Use Illinois Rt. 127 North to Greenville. Travel North on Illinois Rt. 127 through 2 stop lights. Turn right at the next stop sign (intersection of Harris Ave. & Third St.). Travel North to College Ave. (Stop Sign) Courthouse on the right.